FAQ

Currently we are shipping within Australia, and this freight cost is included in the price.

Overseas shipment details are listed in our "international shipping" blog.

Current designs and colours and are listed in the "Products" section including availabilty.

We will increase the offering over the next 3-6 months to include other colours and patterns. We will also be introducing two children's versions!

If you have any recommendations, we’d love to hear about it.

Please provide feedback by filling in the ‘contact us’ form.

The first and original Scarfie® was made way back in the 1970’s!

This background can be viewed in “Our Story” page.

Sorry, we have a couple of warehouses, this would be too difficult to organise.
Freight is minimal, and we do not add extra charge for this. We do encourage a full and complete physical address to ship our products to you directly.

We use several couriers and Australia Post. Orders are normally shipped within 48 hours, with delivery taking anywhere up to 2-10 days depending on your location. Actual delivery times are outside of our control, so please order early if you need it for a specific date.

Scarfie® should be hand washed only. Do not soak or wash your Scarfie® in hot water. Cold wash recommended only. Do not dry clean or machine wash as the Scarfie® will lose its shape/design.

No! Definitely not. 😊  Hand wash only as above.

At this stage, only by its loyal supporters. We’ve love to have Scarfie® endorsed and with your support and feedback we’ll build momentum to make this happen.

Absolutely!

Scarfie® is Trade-Marked, we’ve even secured a Design Rights patent via IP Australia (Government agency) and will vigorously defend our name, logo and design.

Scarfie®